What Makes Social Entrepreneurs Different?


Reblogged from the HBR Blog Network

What Makes Social Entrepreneurs Different

by Bright B. Simons  |   8:00 AM January 11, 2013

When social entrepreneurs say that they want to “work themselves out of a job” they are not making a glib statement to sound cool. They are merely stating the obvious — they want to fundamentally solve the problem that their solution is designed to address.

Commercial entrepreneurs are different. They’re out to standardize a business model. That model might solve a social problem — but if it’s profitable and doesn’t fix the problem, that’s okay, too.

As a result, social entrepreneurs are more interested in understanding the social, economic, political, and cultural context of the problems they are trying to solve than traditional entrepreneurs are. They can be more analytical.

It is unthinkable, for instance, to imagine a social entrepreneur treating research on the health effects of tobacco use the way the tobacco industry, market analysts, and investors did in the 1960s and ’70s. It is the business of a social entrepreneur to stay ahead of the curve when it comes to the social impact of various phenomena, and to be academically honest about what they learn.

That is why social entrepreneurs were among the most enthusiastic popularizers of concepts like C.K. Prahalad‘s “bottom of the pyramid,” that began life as academic research. Social entrepreneurs have also been some of the most attentive followers of the academic debate between the likes of Mark Pitt and Jonathan Murdoch about whether microfinance really helps reduce poverty. The most intrigued have even gone back to the original writings of Lysander Spooneron the subject two centuries ago.

That’s because the stakes are higher for social entrepreneurs. What may seem abstract to a commercial entrepreneur could have very practical consequences for a social entrepreneur. If Jonathan Murdoch and his collaborators are right in their calculations, then microfinance (in particular, microcredit) does not benefit the poor in the way it should, and a social entrepreneur working in the area of poverty-reduction cannot view the tool as a handy ally in her toolbox.

When I decided to get involved in finding solutions to the problem of counterfeit medicines, I couldn’t simply confine myself to investigating whether there would be a market for the solution. I had to assure myself that counterfeit medicines are indeed the primary bad stuff to go after in the complex socio-economic mix of patient abuse and supply chain crime. I read, among many others, the writings of researchers such as Roger Bate and Paul Newton. I and others in the social enterprise community had to assure ourselves that we had a sufficiently robust analytical basis in which to ground the search for solutions. I had to become not just a social entrepreneur but an analytical social entrepreneur.

True, some commercial/traditional entrepreneurs invest substantially in research too. But only to assure themselves that someone will pay enough to make the development of the solution worthwhile. That the person paying the price sufficiently benefits is actually secondary. What matters is that he’s willing to pay.

Of course, in a reasonable number of cases the benefits are real, and this leads to sustainable traditional enterprises. That’s why some have argued that ultimately all enterprises are or will be “social” enterprises. Also, in many instances, social enterprises prepare the way for commercial enterprises to follow. They till the ground when it is still not clear whether a viable commercial model exists. When social enterprises finally make headway, commercial enterprises jump into the newly created industry and seek to standardize returns from the new “value class.” Social entrepreneurs are then seen as “leaving value on the table.” But the evidence shows that over time they generate completely new value classes.

Today micro-packaging, for instance, is finally being taken seriously by giant multinational fast-moving-consumer-goods companies. A few decades ago, only social enterprises saw anything in this approach of retailing items in packages small enough to be affordable to the poor.

In Africa, where the value chains of most existing industries are fragmented, entrepreneurs struggle to standardize commercial models because they cannot simply ignore the bulk of the problem and focus on a smaller, repeatable, bit. They must often also enter partnerships, many more informal than formal, that are more organic than transactional in order to build a holistic enough value chain to attack a problem. They also need to embed themselves much deeper into the cultural and social matrix as rule of law and contractual and regulatory systems are in many African countries often rudimentary. This can make distinguishing between social and commercial entrepreneurship in Africa a tad more difficult.

But the point remains that social entrepreneurship is a vital foundation block for any system that seeks to uproot social problems anywhere. And in places like Africa, it is actually indispensable.

Silicon Valley Rock Star Geoffrey Moore: The Tide Has Turned


Geoffrey Moore is the author of the classic book on Silicon Valley entrepreneurship, Crossing the Chasm, and now a number of other great books.  I first met Geoff when he was working for Regis McKenna, Intel’s legendary PR guru in the early years.  I think of Geoff as one of the best marketing minds in high tech. I strongly recommend that my UBC Faculty of Management entrepreneurship students follow Geoff on LinkedIn.  In the piece below, Geoff argues for a resurgence of Big Ideas in IT, and for us to stop wasting time with low end consumer markets (translation=”already way too many apps for that!”).  I had forgotten the Steve Jobs quote at the very end. Priceless!

Geoff is also a great public speaker.  His use of humour is one of his greatest assets, as he makes important points. See him on YouTube as well.  This short excerpt of Geoff is from the Stanford eCorner site.

Reblogged from LinkedIn

Follow Geoffrey Moore on LinkedIn, YouTube, and Twitter

The Tide Has Turned

It is a fool’s errand to call the top of anything in an investment context, so please keep my cap and bells ready to hand. But there are all kinds of signals these days that the consumer IT boom has peaked, not the least of which was the deep fog of underwhelm that settled across the latest CES in Las Vegas. Add to that Apple down 30% from its highs, Google tracking pretty much to the NASDAQ, Facebook working its way back to its IPO price, Zynga 50% under water, and you see what I mean.

Obviously this was to be expected. Nothing goes up forever except analyst extrapolations to justify a BUY stock rating. And no one should think about a retreat from our universal conversion to all things digital. Instead, they should turn their eyes to the enterprise.

2013, in my view, will be the first of five to seven very productive years for IT vendors serving the enterprise, as sector after sector in our economy and around the world capitulates to digital transformation. Retail is in the chute at present, following a path already trod by financial services, media, advertising, travel and leisure, Telco, and high tech. Automotive is right behind, and consumer packaged goods is on deck. But the really big plays will come from the social services sector—education, state and local government, and health care. Here, by one means or another, there will be a breakthrough in the “hostage crisis” that holds an entire nation in check to preserve legacy interests in each profession. There is simply not enough money and not enough trained professionals to stay the current course.

IT makes its money by releasing trapped value and enabling next-generation value add. Social services represent a “target rich” opportunity for both. Some of this will come from the public coffers, some from private enterprise, but either way the returns on IT investment will be compelling. At the low end, they will come from automating and commoditizing services that today are provided manually or in person, often by fiat of regulation or labor contract. This will free up time, talent, and management attention to attack the middle of the price-performance curve, where productivity gains translate into better faster deployment of routine but high-value interactions, typically one on one, whether that be in teaching, patient care, or citizen services. And at the high end, we will continue venture style investments, again both public and private, to exploit the amazing powers of big data analytics, massive simulations, social networking, and mobile applications, seeking out new trends, new levers, and new therapies.

In all these areas, as we have argued at length elsewhere, systems of engagement will take precedence of systems of record. But as many have pointed out, it actually requires a synthesis of the two to deliver on the promises made above. And that will take talent. And that is what is out of position at the present moment. Too much talent is still hanging out at the consumer IT water holes—time to migrate over to the enterprise side, whether that be to boutique consultancies specializing in the new IT, or next-generation services teams within established IT vendors, or pockets of enlightenment in enterprise IT organizations themselves. Regardless of the venue, the user experience design challenges will be just as demanding as on the consumer side, and the societal returns will be much, much higher.

In 1986, Steve Jobs famously challenged John Sculley, asking him if he wanted to keep on making sugar water or help Apple change the world. While that did not quite work out the way either of them intended, the challenge itself still holds. Do you want to spend your next decade developing more digital distractions to amuse people while they stand in line at Starbuck’s, or do you want to take the human race to the next plateau?

Your call.

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That’s what I think. What do you think?

Follow Geoff here….

Geoffrey Moore | Escape Velocity | Geoffrey Moore Twitter | Geoffrey Moore YouTube

Social Impact Investing Will Be The New Venture Capital


Reblogged from the Harvard Business Review Blogs:

Social Impact Investing Will Be the New Venture Capital

by Sir Ronald Cohen and William A. Sahlman  |   8:00 AM January 17, 2013

During the past century, governments and charitable organizations have mounted massive efforts to address social problems such as poverty, lack of education, and disease. Governments around the world are straining to fund their commitments to solve these problems and are limited by old ways of doing things. Social entrepreneurs are stultified by traditional forms of financing. Donations and grants don’t allow them to innovate and grow. They have virtually no access to capital markets and little flexibility to experiment at various stages of growth. The biggest obstacle to scale for the social sector is this lack of effective funding models.

But the problem is not money, per se. Take a look at the social sector in the U.S. There are $700 billion of foundation assets, and 10 million people working for non-profits. These are huge numbers. Yet there are massive inefficiencies in capital allocation. Too often donors starve organizations and entrepreneurs by refusing to cover overhead. This makes it impossible for social organizations to scale. Interviews conducted in 2000 by the Social Investment Task Force in the United Kingdom, revealed what most nonprofit leaders already know: Almost all social sector organizations are small and perennially underfunded, with barely three months’ worth of working capital at their disposal. And that hasn’t changed in the last 12 years.

Compare that to the world of venture capital. If a business entrepreneur came to us with a plan for growing a new business without spending a penny on overhead, we would show him or her the door. Why should it be any different for a social entrepreneur?

We believe we are on the threshold of a major change not unlike the early days of the modern venture capital industry. In the mid-1960s and early 1970s, a new type of investment vehicle was created: the professionally managed venture capital partnership. This organizational innovation drew investment capital from institutional players like pension funds and endowments and allowed for appropriate time horizons. Soon venture capital became a core part of many economies and those bold moves changed everything. Entrepreneurship has never been the same.

Just as the formation of the venture capital industry ushered a new approach and mindset toward funding innovation within the private sector, impact investment has started to bring opportunities to harness entrepreneurship and capital markets to drive social improvement. This in time will bring much needed change to the social sector.

We’re already beginning to see innovation. People are developing new securities that link social performance to financial returns. There are new experiments — models that use the tools of finance to try things in different ways — sometimes creating income streams from novel concepts, likefunding cancer research. There are also hybrid organizations like the Acumen FundBridges Ventures and Root Capital that channel patient capital to high social return investments around the world. There are even organizations like Endeavor and Social Finance that help entrepreneurs gain access to global capital markets to fuel growth in employment and social impact.

Within the last two years, government agencies in the U.K., U.S., Australia, Canada and Israel at the national, state, or even county levels have begun exploring the potential of social impact bonds. These are financial instruments that pay an investor if the cost or incidence of something (foster care or prisoner recidivism) is reduced, with comparable or better results, than a government program. If so, the investor makes money; if not, they lose money.

As more and more examples emerge from all regions of the world — addressing issues as diverse as recidivism, drug discovery, sleeping sickness, literacy, food deprivation, and poverty — one begins to get the sense that there’s no stopping this idea whose time has come.

Things will change rapidly over the next five to ten years. If investors can find the same courage the early institutional backers of the venture capital industry found, we will see talented social entrepreneurs build large, effective organizations that move the needle on a social issue and deliver acceptable financial returns at the same time.

To get there we need success stories — like the early investments venture capitalists made in companies like DEC, Intel, Scientific Data Systems, Teledyne, Genentech, Apple and Tandem — that build confidence and unlock private capital. When investors believe they can earn acceptable returns, money will flow. And smart people will feel they can succeed because they can attract capital.

We live in a world awash with capital — some $200 trillion in financial assets according to McKinsey & Company. We also live in a world of remarkably low interest rates. If we can create instruments — like social impact bonds — that can deliver a financial return of about 7%, a high social return and limited downside risk, then we can meet two needs. We can provide reasonable returns that are uncorrelated with equity markets and attract capital to entrepreneurs who can develop innovative and effective ways of improving the fabric of our society.

Follow the Scaling Social Impact insight center on Twitter @ScalingSocial and register to stay informed and give us feedback.

Sir Ronald Cohen and William A. Sahlman

SIR RONALD COHEN AND WILLIAM A. SAHLMAN

Sir Ronald Cohen is Chairman of Big Society Capital and The Portland Trust. He co-founded Bridges Ventures and Social Finance UK, and is director of Social Finance USA. In 2012 he received the Rockefeller Innovation Award for innovation in social finance. William A. Sahlman is a professor at Harvard Business School where he focuses on entrepreneurial finance, the process by which both social enterprises or for-profit companies gain access to necessary resources to pursue opportunities.