Silicon Valley Is Suffering From A Lack of Humanity

The genius of Steve Jobs lies in his hippie period and with his time at Reed College, the pre-eminent Liberal Arts college in North America. To his understanding of technology, Jobs brought an immersion in popular culture. In his 20s, he dated Joan Baez; Ella Fitzgerald sang at his 30th birthday party. His worldview was shaped by the ’60s counterculture in the San Francisco Bay Area, where he had grown up, the adopted son of a Silicon Valley machinist. When he graduated from high school in Cupertino in 1972, he said, “the very strong scent of the 1960s was still there. After dropping out of Reed College, a stronghold of liberal thought in Portland, Ore., in 1972, Mr. Jobs led a countercultural lifestyle himself. He told a reporter that taking LSD was one of the two or three most important things he had done in his life. He said there were things about him that people who had not tried psychedelics — even people who knew him well, including his wife — could never understand.


Deep Down We All Know Silicon Valley Needs The Humanitarian Vision of Steve Jobs

The genius of Steve Jobs lies in his hippie period and with his time at Reed College. With the deep ethical problems facing technology now, we need Jobs vision more than ever.

To his understanding of technology, Jobs brought an immersion in popular culture. In his 20s, he dated Joan Baez; Ella Fitzgerald sang at his 30th birthday party. His worldview was shaped by the ’60s counterculture in the San Francisco Bay Area, where he had grown up, the adopted son of a Silicon Valley machinist. When he graduated from high school in Cupertino in 1972, he said, “the very strong scent of the 1960s was still there. After dropping out of Reed College, a stronghold of liberal thought in Portland, Ore., in 1972, Mr. Jobs led a countercultural lifestyle himself. He told a reporter that taking LSD was one of the two or three most important things he had done in his life. He said there were things about him that people who had not tried psychedelics — even people who knew him well, including his wife — could never understand.

Decades later Jobs flew around the world in his own corporate jet, but he maintained emotional ties to the period in which he grew up. He often felt like an outsider in the corporate world, he said. When discussing Silicon Valley’s lasting contributions to humanity, he mentioned in the same breath the invention of the microchip and “The Whole Earth Catalog,” a 1960s counterculture publication. Jobs’ experience rings with my own experience in the Santa Clara Valley at that time. Jobs and I were both deeply affected by Stewart Brand, the visionary behind The Whole Earth Catalog.  Stanford professor Fred Turner has documented this period in his book “From the Counterculture to Cyberculture, Stewart Brand, the Whole Earth Network, and the Rise of Digital Utopianism. 

For me this journey also began with the extraordinary vision of Marshall McLuhan, the Canadian professor of communications, who literally predicted the emergence of the World Wide Web and “The Global Village,”  like some kind of modern day Nostradamus.

Stewart Brand is also featured in Tom Wolfe‘s book, “The Electric Kool-Aid Acid Test,” along with Ken Kesey’s Merry Pranksters and The Grateful Dead.  I had the great good fortune to formally meet Brand at a COMDEX Microsoft event in a hangar at McCarren Airport in Las Vegas and was immediately impressed by him, as was Jobs. Not surprisingly, Brand was an invited guest at the Microsoft event, having already seized on the importance of the personal computer and the prospect of a networked World. Recently, in another anecdote on that time, Tim Bajarin shared a wonderful story about Job’s counterculture friend and organic gardener who remains the manager of the landscape at the new Apple campus, retaining the feeling of the original Santa Clara Valley orchard economy, that some of us can still remember.

It is important to think back to that time in the Bay Area and the euphoria of the vision of “digital utopianism.”   It grounds me and helps me to understand where we have gone so terribly wrong.

Digital utopianism is now dead. I have written about its sad demise on this blog. The wonderful vision of digital utopianism and the Web has been perverted by numerous authoritarian governments, now including our own, resulting in a Balkanized Web and a dark Web pandering all kinds of evil. This is the problem we face and the urgent need for greater emphasis on ethics. What about human life, culture, and values?  So many areas of technology are on the verge of deep philosophical questions.  Uber has become the poster child for everything that is wrong with Silicon Valley. I ask myself, “What would Steve Jobs have said about Travis Kalanick and Uber?” I think we know the answer. Ironically, Silicon Valley has a center for research and study in ethics, the Markkula Center for Applied Ethics at Santa Clara University. Mike Markkula was an Intel marketing guy who quit Intel to join with two crazy long-haired guys in Cupertino.

I am a Liberal Arts & Humanities graduate myself, including graduate study at Oxford University. When I returned from England I asked the obvious question: Now how do I make a living?  As it happened, I very improbably landed my first real job at Intel Corporation. When I asked why I was hired, the answer was that I was judged to have the requisite talent and aptitude if not the technical knowledge.  I later developed a reputation for being very “technical” by the process of “osmosis,” by simply living in a highly rarified technical culture and receiving whiteboard tutorials from friendly engineers. I was thrown into a group of Ivy League MBA’s. We wistfully shared a desire to have the others’ educations, but simply working together made us all more effective. Amazingly my career grew almost exponentially and I attribute my success to that cross-fertilization.

While with Intel in Hillsboro Oregon, someone approached me to represent Intel at a talk with Reed students. I was cautioned that few if any Reed students would be interested in working for Intel, but they would be very intellectually engaging.  That proved to be a significant understatement.  In the end, I believe that perhaps two dozen “Reedies,” as they are known, joined Intel, one of whom went on to a stellar career as a Silicon Valley venture capitalist.  A significant part of my later career has been devoted to using my Humanities education background to assess and translate deep technology in human terms for the benefit of both management and potential customers.

Today, nothing of my story would ever happen, but the influence of the Humanities and Arts in business seems more sorely needed than ever.

Read more: Why We Need Liberal Arts in Technology’s Age of Distraction – Time Magazine – Tim Bajarin

Read more: Digital Utopianism of Marshall McLuhan and Stewart Brand is Cracking – mayo615,com

Read more: Liberal Arts In The Data Age – Harvard Business Review

Choosing A College Major And A Career Path

My own odyssey in choosing a major and a career is probably not a great guide for today’s students. I had only a vague idea that I wanted a quality “liberal arts education,” to equip me with the thinking skills necessary to guide my career. I chose an undergraduate major in Speech-Communication with double minors in Philosophy and Photography. In retrospect, despite the disadvantages of my choice, it turned out well at that time, primarily because being able to communicate and present yourself is perhaps the most important skill in any career. Warren Buffett agrees with that. But in today’s much more competitive environment, I am sadly less confident that it would work. This is the dilemma for today’s students.


My own odyssey in choosing a major and a career is probably not a great guide for today’s students.  I had only a vague idea that I wanted a quality “liberal arts education,” to equip me with the thinking skills necessary to guide my career. I chose an undergraduate major in Speech-Communication with double minors in Philosophy and Photography. In retrospect, despite the disadvantages of my choice, it turned out well at that time, primarily because being able to communicate and present yourself is perhaps the most important skill in any career. Warren Buffett agrees with that. But in today’s much more competitive environment, I am sadly less confident that it would work. This is the dilemma for today’s students.

In the end, by pure serendipity and sheer luck, I ended up in a career in a bleeding-edge high technology company, Intel Corporation, without any specific education or skills in the technology of advanced semiconductor physics. I was hired for my “aptitude,” and learned everything else I needed to know by osmosis on the job. I am now viewed by many as an imposing technical expert.  I like the adage that universities are for education, and business is for training.  As I began to work with Ivy League MBA’s, I found that they had been driven by popular thinking at that time that called for an undergraduate degree in some engineering discipline followed by an MBA. Some of them said that they wished they had my education, while I said I wished I had their education. At one point I asked a business school mentor if I should go back and get an MBA. He laughed and told me I had already earned one.  Later, as I was asked to talk with students at Reed College in Portland, perhaps the leading undergraduate liberal arts college in the country, I was warned that few would be interested in jobs with Intel because over 70% of Reed graduates go on to graduate degrees. Reed is also famous for teaching calligraphy to Steve Jobs, which some say inspired Apple’s superior typography and graphics. Despite that hurdle, I ended up recruiting nearly two dozen “Reedies” to work at Intel. One who worked for me at Intel left to get a Harvard MBA, and later became one of the best-known global venture capitalists. One my brightest mentoree’s dropped out of college completely as did Bill Gates and Mark Zuckerberg, and is doing very well. Go figure.  All of this is to say that it is very hard to say what is the right college major for any particular individual or career path.

One thing does seem clear to me: it is a much fiercer competitive environment than when I started my career.  The path I found is just simply no longer there. The most sought after jobs and companies attract thousands of applicants. As always the most resourceful will always succeed. At the same time, I am still seeing many of my management students still working in gyms or selling shoes. I am seeing people abandon their management education and take entirely different career paths.  While thinking about all of this, I came across this 2015 New York Times article on choosing a college major which I am sharing here. I also emphasize my three “s” values”: self-analysis, self-confidence, and self-reliance.

Reblogged from The New York Times:

What will you be doing on this date 20 years from now? No, really. Try to answer that. Given what you know about your ever-changing self, and factoring in the breakneck pace of societal change, can you accurately predict what the future world around you will look like and what role you’ll play in it?

Grave warnings from parents, advisers and the news media suggest that whatever major you choose will dictate where you end up. Suddenly, you’re not just choosing a major, you’re choosing your ultimate fate.

What I wish I’d known in college is that most people’s work shape-shifts in unforeseeable ways. I’ve learned this not just from statistics, but from sitting down with thousands of people in candid conversations about work, life and what it takes to forge something that matters to you. It started after college when I realized I didn’t have enough knowledge to decide what to do with my life.

Two friends were equally lost, so we started on a road trip of self-discovery, seeking out people who had found something they loved and asking them how they’d done it. That trip turned into Roadtrip Nation, a career exploration organization that produces, among other things, a curriculum for middle and high school students and a long-running public television series about finding meaningful work.

After 15 years of talking to everyone from C.E.O.s to camel ranchers, what we’ve learned is comforting: Most people are unsure when they’re starting out. Where they end up isn’t a direct result of their major; it’s the result of a meandering process. Their major — whether they stuck with it or applied it in new ways — was the start of channeling their interests, values, and skills into work that made the struggles and hard work it took to get there worth it. Here are steps to help you do the same.

1. Separate your goals from other people’s goals for you.

Richard LinklaterCreditPaul Drinkwater/NBCUniversal, via Getty Images

How do you quiet the noise that’s coming at you from family, friends, and society? Parents suggesting you should be a lawyer, policy makers defining “success” in terms of paychecks, even the voice inside your head saying you’re not smart enough.

For the Oscar-nominated directorRichard Linklater, the noise said that the arts wouldn’t lead anywhere. Friends and family — people he respected — told him to go to medical or law school. But Mr. Linklater suggests you consider where these people are coming from. “Do they really want you to be a doctor? Do they really want you to be a lawyer?” he wondered. “No, it just sounds good.” Instead he realized: “I don’t want to live like them, you know? I don’t want their life. I remember just sitting there going, ‘O.K., I’m going to reject the advice and do the complete, polar, 180-degree opposite of what everyone is telling me to do.’ ”

Dropping out of Sam Houston State University after sophomore year, he took a job on an oil rig. He used his savings to buy equipment and take film classes at a community college. The auteur of “Boyhood” indeed defied the expectations of people at home.

2. Forget passion; follow an interest.

Adam SteltznerCreditIlya S. Savenok/Getty Images for Smithsonian Magazine

Most advice about majors includes the admonition “Follow your passion.” But passion is something you discover over time, by finding an interest, however small, and nurturing it. There’s no epiphany; it’s a collection of small decisions that move you step by tiny step.

Adam Steltzner, an engineer with NASA’sJet Propulsion Laboratory, barely made it out of high school, dropped out of music school and was playing in rock bands as restlessness crept in. “I had actually started to notice that when I would return home from playing a show at night, the stars were in a different place in the sky. I was thinking, ‘Whoa, they’re moving. Why do they move?’ ” That moment would have passed by without changing anything in his life except that he went to sign up for an astronomy class at a community college and was told he had to take a physics prerequisite. This started him on the path to a degree in engineering mechanics, to getting his Ph.D., to landing the Curiosity rover on Mars.

He wasn’t chasing engineering because it would get him a steady job. When he felt that little tug of curiosity, he followed it. “Surrender to the process,” he advised, “rather than the goal.”

3. Put your decisions in real-world context.

Whether you’re attracted to something because of its promise of prosperity or because it stirs you on a deep level — neither inherently right or wrong — experts warn: Determine whether expectations match reality.

Veronica BelmontCreditSteve Jennings/Getty Images for Engadget

Veronica Belmont, a Web and TV host, producer and writer (Twitter followers: 1.75 million), advises this: “If you’re really passionate about a topic, and you want to work in that field, you should already be doing it.” Now more than ever, you can glimpse the inner workings of industries. Follow someone on Twitter to gain insight into a field, read industry publications to track trends, or watch free online lectures.

If your interest is piqued, go for full immersion with an internship. Ms. Belmont started out studying audio production at Emerson College in Boston and added new media studies as she became more interested in Internet culture. An audio production internship at CNET clinched her interest in tech.

The important thing here, Ms. Belmont suggests, is not to master something but to test before you invest years of education and time.

4. Yes, you do have to be good at it. Be flexible.

Dips in the job market, failing at a venture you wanted to succeed in badly, or just realizing that something isn’t as envisioned — these realities will force you to bend, contort or even redesign your ideal.

Jad Abumrad’s carefully planned vision came undone when he realized he wasn’t suited for the job he thought his major pointed toward. He had studied music composition and creative writing at Oberlin College and Conservatory, intending to score films. “That didn’t really work out. I just wasn’t very good at it. And so, at a certain point, I just gave it up. I thought my plan was wrong.”

Jad Abumrad CreditTony Cenicola/The New York Times

He was ready to start from scratch when his girlfriend reasoned that he didn’t have to abandon what he’d worked toward. “She made the suggestion, ‘You kind of like to write. You kind of like to make music. You’re not really good at either on their own terms, but maybe you could somehow find the middle ground. Try out radio.’ ”

It wasn’t a seamless transition — he began by working for free — but he stuck it out, creating a style of radio that fuses science and storytelling with music and sound. As a producer and host of WNYC’s “Radiolab,” his job is eerily close to what he originally imagined for himself, scoring films; he just had to stretch his thinking to get there.

It’s that kind of flexible mentality that our interview subjects point to, time after time. A major isn’t a lifelong sentence; it’s a jumping-off point. You’ll still stumble and have to recalibrate. But if you live life by connecting each successive dot, you open yourself up to possibilities you never could have planned.