Why The Biggest Tech Companies Are Not In Canada


Mayo0615 Reblog from July 22, 2013

It dawned on me that my blog post from July 2013, still has particular relevance to the current situation in Canada. I discuss the longer term structural issues confronting Canadian entrepreneurs and Canadian venture capital. Boris Wertz, founder of Vancouver’s Version One Ventures is also crucial to this discussion. When I first arrived in Canada, I learned quickly that the Vancouver startup ecosystem was nothing like what I knew from Silicon Valley. My personal case study was Mobile Data International, a pioneering company in wireless data, well before WiFi and Bluetooth, that could have led the market and the technology. Instead, the company was taken public much too early.  MDI was bought by Motorola Canada for $39 Million,  in a hostile takeover, and was essentially moved out of Canada and shut down.  Later, in 2012, I had another opportunity to be up close and personal with Canadian innovation, as a participant in the Canada Foundation for Innovation deliberations in Ottawa. These two experiences have played a major role in the development of my views on this topic.

The following reblog raises the tough questions that are holding Canada back.

From July 2013:

In 2013, ContentDJ founder Jerry Tian published a blog post addressing the issue of “Why Canada Has No Big Tech Companies” – Nortel is dead and RIM is quite obviously dying, he points out. Tian, who was himself responding to an interview with Boris Wertz, founder of Vancouver’s Version One Ventures, offers a thought provoking theory and one that applies to a large degree to all up-and-coming startup ecosystems.

The founder questions the commitment and willingness of Canadian investors and entrepreneurs to devote the ten years or more that it may take to build an independent multi-billion dollar company with staying power, rather than flipping that company for an eight, nine, or even ten figure exit – typically to Silicon Valley acquirers – and exporting that future innovation and wealth building. It’s a charge that could be applied equally well to New York, Los Angeles, Chicago, Austin, Boulder, and dozens of would be international startup hubs.

“’Silicon Valley is not a place but a state of mind,” Tian writes, quoting KPCB General Partner John Doerr. “Some of these insights are collaboration, competition, openness to innovation, failures and experimentation. Probably the most important one is the long term commitment behind technology companies.”

Of course, Tian and Doerr are spot on. What emerging startup hubs often miss when trying to “become the next Silicon Valley” – a flawed mission in and of itself – is that the grandaddy startup ecosystem is more than its physical infrastructure of entrepreneurs, engineers, designers, investors, service providers, universities, and the like. Equally important are the systematic irrationality and a feedback loop around the willingness to turn down the quick buck and go for the massive once-in-a-generation success story.

This isn’t the case with every company, founder, or investor, but it exists in enough density in the San Francisco Bay Area, and based on results to a lesser extent in Seattle, that these are the only two areas areas in the country that have led to multiple ten billion dollar plus technology and internet companies – the true giants that transcend their local ecosystems and seep into the lives of average consumers.

It is these companies, with their ability to attract talent, make acquisitions, invest in long-term R&D, and create systemic wealth that make ecosystems. And with very rare exception, getting to this scale requires a decade or longer commitment and a willingness on the part of founders and investors to turn down near and mid-term paydays. Similarly, it requires a vision and an ambition  to build something that will be around forever.

Tian writes:

So, why is nobody talking about these acquisitions? I think it’s simply because investors are getting filthy rich off these deals.

And that’s exactly what not to do if you want to create the next Silicon Valley. You cannot sell the hen that lays the golden eggs for a few quick buck [sic]. Technology companies take 10 years to really manifest the value. To really build a billion dollar company, it takes tremendous multi-decade commitment. And that’s the biggest missing piece in Canada.

Like or hate Zynga founder and former CEO Mark Pincus, one has to respect him for saying that he wants to build a “digital skyscraper,” a company that would be around for 100 years. Pincus went further to say that he views serial entrepreneurship as failure and that he wants to run Zynga for the rest of his career. Ironically, he recently replaced himself as CEO, personally recruiting Don Mattrick for the role. But Pincus made the ego-busting move in an effort to return Zynga to its former glory and to get it back on that century-long track.

In his somewhat controversial on-the-ground reporting on the Chicago ecosystem last summer, Trevor Gilbert delved into “the Midwest Mentality” and the impact it has on the types of companies that are built there. Gilbert called Chicagoans “pragmatic.” Lightbank partner Paul Lee offered an example of this pragmatism, saying that Chicago startups typically focus on generating revenue from day one, rather than building a massive, but unprofitable user base, a la Facebook and Twitter pre-monetization. Profit is all well and good, and should be the ultimate goal of any business that wants to be around for the long term, but focus on it too intently early on and it can be impossible to invest in growth. It takes a special kind of vision and fortitude to look past the short term and make the big bets required to create massive companies.

This is not to pick on Chicago. A similar phenomenon seems to exist in LA where companies race out to a low nine-figure valuation and then either stall out in that vicinity or sell for sub-one billion dollars to a larger out of town acquirer. Call it the curse of the big-little deal – maybe everyone here just wants to see their name in lights. In a market that is desperate for success stories and validation, these medium-sized exits are hailed as “wins” – and they are, given the difficulty of building a hundred-million dollar company – but they often rob the ecosystem of potential multi-generational tentpole companies. This is a mentality that appears to have changed in recent years, but that change has not yet bore fruit in the form of LA’s answer to Google, Amazon, or Facebook.

New York has seen its own version of this phenomenon, with the ecosystem’s biggest success stories, DoubleClick and Tumblr, being exits to Google and Yahoo respectively. Local darling MakerBot followed suit, selling for $600 million in June. New York does have Fab, Gilt, and Foursquare all shooting for the moon but these companies and the ecosystem as a whole still must prove that they can sustain this ambition and parlay it into a giant company.

As Tian points out, part of the blame for these exits falls on investors. It’s not that investors aren’t interested in massive outcomes – they most certainly are. But not all non-Silicon Valley investors are equipped for the financial and time commitment it takes to create them. These investors, many of which operate out of first- or second-generation funds, often have smaller pools of capital to invest out of.

Write a $2 million check at a $10 million valuation out of a $100 million fund, and a 50x return looks pretty good, returning 98 percent of your fund. Make that same investment out of a $1 billion fund and the impact on fund economics is decidedly less interesting. This is one of the few arguments in favor of mega-VC funds. But it also benefits firms that are on their fourth, fifth or sixth fund and have less to gain reputation-wise with solid base hits.

Returning to Tian’s piece, he closes by writing, “If you are wondering why Canada doesn’t have the [sic] billion dollar company, it cannot be more obvious than this. Too many people are in it trying to get rich quickly off entrepreneurs. Not enough people have the gut [sic] and commitment to create or help create something truly meaningful.”

Tian paints with a broad brush, yes, which ignores many of the subtle nuances and external factors that contribute toward building massive technology companies. But there’s little arguing that people in Silicon Valley think differently. Armed by decades of case studies and social proof, the ecosystem has developed a healthy disregard for rationality.

Mark Zuckerberg famously did just that when Yahoo came calling. He was just 20 years old and Facebook, at less than two years old, was unprofitable with just $30 million in revenue. Yet Zuckerberg and Facebook’s board, which included Peter Thiel and Jim Breyer, turned down Yahoo’s $1 billion offer. When the elder advisors tried to convince the young founder that his 25 percent of that offer would be a big number he said, “I don’t know what I could do with the money. I’d just start another social networking site. I kind of like the one I already have.”

Israeli social mapping company Waze just made the opposite decision, selling to Google for slightly more than that mythical $1 billion. Sarah Lacy cautioned Israel-bulls to “reconsider too much high-fiving over Waze.” While legendary local angel investor Yossi Vardi likes to compare Israeli startups to tomato seeds which need more experienced farmers to grow properly, Lacy believes that the country has the potential to build and sustain globally dominant Web companies without selling, offering MyHeritage as an example.

None of this is to say Silicon Valley is immune from this syndrome. There are thousands of entrepreneurs in the Bay Area who would rather flip their company than do the long, hard work of building something sustainable. But the sheer density of the ecosystem means that a dozen or so each year choose the road less traveled. Also, given the scale of the Valley ecosystem, building a big company is the only way to move the needle and attract talent and capital. Everyone in line at Philz coffee is working on the next “billion dollar business.”

Finally, Silicon Valley is a magnet for those entrepreneurs around the globe who want to build great technology companies, and the ecosystem surely benefits from this imported talent. This was actually Wertz’s central point in the original interview and is one that Tian touches on briefly. It’s a difficult problem to solve, given the power of knowing someone (or several someones) who has summited the mountain before and who can show you that it can be done. In each of these other markets, someone will have to be the first.

In many cases, it is highly irrational to turn down a nine- or ten-figure acquisition offer. There are real benefits to gaining access to the financial and personnel resources of a larger acquirer, ones that can often make or break the success of a still fledgling company. But, if there’s anything in Silicon Valley that Canada, LA, New York, and other startup ecosystems should aspire to it’s this willingness to roll the dice. Sometimes the shooter rolls a “7.”

Joseph Stiglitz Resigns As Panamanian Government Advisor on Panama Papers Scandal

Nobel Prize-winning economist Joseph Stiglitz has quit an advisory panel to Panama’s government set up after the Panama Papers scandal. Some 11.5m documents, leaked from Panama law firm Mossack Fonseca, revealed huge offshore tax evasion.The government appointed a panel to look at Panama’s financial practices. But Mr Stiglitz and and Swiss anti-corruption expert Mark Pieth, who also quit, said government interference in their work amounted to “censorship”. The seven-person panel also included Panamanian experts. “I thought the government was more committed, but obviously they’re not,” Mr Stiglitz told Reuters news agency. “It’s amazing how they tried to undermine us.”


Panama Papers: Joseph Stiglitz quits as Panamanian Govt adviser

  • From BBC News, August 5, 2016
Joseph Stiglitz, Nobel prize-winning economist and professor of economics at Columbia Universit
Nobel Prize-winning economist, Joseph Stiglitz is one of two advisers to Panama’s government who have stood down

Nobel Prize-winning economist Joseph Stiglitz has quit an advisory panel to Panama’s government set up after the Panama Papers scandal.

Some 11.5m documents, leaked from Panama law firm Mossack Fonseca, revealed huge offshore tax evasion.

The government appointed a panel to look at Panama’s financial practices.

But Mr Stiglitz and and Swiss anti-corruption expert Mark Pieth, who also quit, said government interference in their work amounted to “censorship”.

The seven-person panel also included Panamanian experts.

“I thought the government was more committed, but obviously they’re not,” Mr Stiglitz told Reuters news agency. “It’s amazing how they tried to undermine us.”

A statement by Panama’s Ministry of Foreign Affairs said “the Panamanian government understands both resignations and internal differences”, adding that it maintains a “real commitment to transparency and international co-operation”.

The ministry said it had already acted on some recommendations made in the panel’s preliminary report and was considering others, without specifying which measures had been taken.

But a statement by Mr Stiglitz and Mr Spieth to Reuters said they were concerned that the panel’s final report would not be published.

“We can only infer that the government is facing pressure from those who are making profits from the current non-transparent financial system in Panama,” Mr Stiglitz said.

BBC graphic comparing size of Panama Papers data leak to other recent leaks

The Panama Papers were investigated for months by hundreds of investigative journalists, including staff from the BBC.

The documents, which were first detailed in April, revealed the hidden assets of hundreds of politicians, officials, current and former national leaders, celebrities and sports stars.

They list more than 200,000 shell companies, foundations and trusts set up in tax havens around the world.

Mossack Fonseca said it had been hacked by servers based abroad and filed a complaint with the Panamanian attorney general’s office.

The company said it did not act illegally and that information was being misrepresented.


How Successful People Make Themselves Luckier

This article has resonated with me, and my own personal epiphany. It came to me as a university student, sitting on the grass in the university common area. I suddenly realized that I was my own boss, and I no longer cared much what other people thought of me. As the author says here, it was a sense of calm, and a moment that not everyone achieves. It is a variation on my own tag line…”The harder I work, the luckier I get.” Once again, I find that the key factor is people skills.


This article has resonated with me, and my own personal epiphany.  It came to me as a university student, sitting on the grass in the university common area.  I suddenly realized that I was my own boss, and I no longer cared much what other people thought of me.  As the author says here, it was a sense of calm, and a moment that not everyone achieves. It is a variation on my own tag line…”The harder I work, the luckier I get.”  Once again, I find that the key factor is people skills.

How successful people make themselves luckier

By Craig Forman November 30, 2013

Craig Forman is an entrepreneur and corporate director in San Francisco, California. He is executive chairman of mobile applications distributor Appia and author of “Be Luckier in Life.”

Howard Schultz, CEO of Starbucks by way of an epiphany in Milan. AP Photos/Elaine Thompson

The two most important days in your life are the day you are born, and the day you know why.

Unfortunately for some people, that second day never occurs. For lucky people, though, the second day—the day you know why—is often described as a personal epiphany. The most successful people have a clear idea of who they are, and a conviction about where they want to end up. They then work backwards to develop the milestones they need to hit along the way.

The epiphany moment, despite the excitement the realization can arouse, isn’t a gong-ringing moment. It intriguingly is frequently characterized by a sense of calm. Once you know the course you have set, everything else is a function of that goal.

For the past decade or so, I have been accumulating  lessons from many remarkable people, including Senator Bill Bradley, Starbucks CEO Howard Schultz and self-made construction magnate Linda Alvarado whose stories I tell in my new book Be Luckier in Life

There is surprisingly little analytical rigor brought to the study of luck. As I undertook the process of studying the underlying traits and characteristics that have consistently created luck for the most successful people, I began to realize there is a pattern—even a method—to the seeming randomness of luck.

Among the lessons in the book, the luckiest people:

  • Don’t simply “communicate” with others, but find ways to authentically connect with others.
  • Use the right toolkit of people skills, conceptual skills, judgement and character that helps them succeed in finding new opportunities and re-framing setbacks to their advantage.
  • Swing for the fences when a big, fat pitch of opportunity comes their way.
  • Know when to lighten up and maintain perspective.

The “luckiest” of people literally create their own luck by behaving in ways that makes them open to new possibilities and new people. These traits and behaviors are alluring, and this allure itself leads to new opportunities, which  in their abundance, provide an ever-more powerful and complex system of chances for success. It’s a virtuous circle where lucky behavior begets ever more luck.

Howard Schultz, CEO of the Starbucks coffee empire, remembers quite clearly his professional epiphany. It happened in Milan, Italy nearly 30 years ago.

“The Italians had turned the drinking of coffee into a symphony, and it felt right,” he recalls. “I felt the unexpressed demand for romance and community.” Back at home in America, Starbucks, then selling only coffee beans, mostly by mail, “was playing in the same hall, but without a string section.” And though it took many years to convince others to see what he saw then, he reminds people seeking to create more luck to stay the course.

“Vision is what they call it when others can’t see what you can,” says Schultz.

One person who reflects many of the best opportunity-creating behaviors is former presidential candidate Senator Bill Bradley. His accomplishment and achievement span so many fields that it’s hard to tell what’s most important to him. All-American basketball star at Princeton, Rhodes scholar, Olympic gold medalist, NBA champion on the New York Knicks, US senator, presidential candidate—Bill Bradley seems to have bounced from achievement to achievement, across career after career.

Look deeper, though, and you see that Bradley’s record of success all hangs together around a central belief : he was put on this planet to play a role in “big reform, and helping people where they live their lives” in such areas as education, health care and tax reform, he says. This theme has been a constant in his life, from the leadership he showed on the basketball court through his 18 years on the floor of the US Senate where he played a commanding role in legislation that removed 13 million children from poverty, expanded opportunities for education for millions more, and lowered and simplified taxes for every American.

Bill describes this sense of purpose as coming from within, not from external impulses and uses words that tellingly imply that finding his destiny was a fluid and natural process, not one fraught with conflict and tension.

“I believe in discipline. I believe in hard work leading to accomplishment. But I am talking on the deeper, spiritual, interpersonal, emotional level, of living every day to the fullest extent possible, with the joy that comes only from being in a state of unity (within) yourself. Having your external world and your internal world be joined—as opposed to separated,” he says.

Perhaps the biggest setback of Bill’s career—the time when he was most “out” of his zone—was losing the race for the Democratic presidential nomination in 2000. Bill recounts a dream he had not long afterward. In the dream, a giant is crossing a river but he suddenly begins to stumble as he realizes that he is being eaten alive by piranhas below the water’s surface. He won’t make it across the river. Just then, a boat appears, and the giant is magically shrunk to a size that allows him to flee the piranhas by climbing into the boat and sailing away to safety.

“That dream helped me go on with my life after the inflation of running for the presidency,” says Bradley. “To save your humanity you have to shrink from the inflation of that feeling of running for president, and then you save yourself.”

Today, as a successful investment banker in New York, Bradley is continuing to rack up new achievements, directing companies and advising entrepreneurs. “I’m associating myself with ideas that have a chance of changing the world if they are successful,” he says. “You have to live your life not to the drumbeat of other people’s expectations, but to the drumbeat of your inner self,” he adds.

You can follow Craig on Twitter at @cforman and check out his book Be Luckier in Life here. We welcome your comments at ideas@qz.com

Strategic Inflection Point: iTunes University Transforming The Ivory Tower Whether We Like It Or Not

Much noise is being made about Massively Open Online Courses (MOOC’s), and the rise of organizations like The Khan Academy and Silicon Valley startup Coursera. Universities, including this one, are scrambling to develop strategies to respond. While institutions like M.I.T. and Harvard have already embraced open, free education, smaller institutions see a catastrophe on their horizons. IMHO, broader and deeper disruptive change is already occurring in all education, not only higher education.


Seemingly unrelated disruptive events mark a strategic

inflection point for education, well beyond MOOC’s

FTTHGigabit Fiber to the Home (FTTH)

Much noise is being made about Massively Open Online Courses (MOOC‘s), and the rise of organizations like The Khan Academy and Silicon Valley startup Coursera.  Universities, including this one, are scrambling to develop strategies to respond. While institutions like M.I.T. and Harvard have already embraced open, free education, smaller institutions see a catastrophe on their horizons.  IMHO, broader and deeper disruptive change is already occurring in all education, not only higher education.  The MOOC’s movement is but a small piece of the emerging new paradigm for education. A few months ago I was struck by the visionary predictions of Dave Evans, Chief Futurist, at Cisco Systems in Silicon Valley. Evans very intelligently strings together a vision of education well beyond the current discussion among educators. In Evans future, MOOC’s themselves will be completely obsolete. Google’s strategic initiative to deploy Gigabit fiber optic connections to the home, and to bring Internet connectivity to the farthest corners of the globe may have a greater impact.  I have written on this:

Read more: How Gigabit fiber to the home will transform education way beyond MOOC’s

Precursor event: John Sperling, the “new college” movement, and

the University of Phoenix.

johnsperling

John Sperling, Cambridge don, founder of San Jose State University‘s “New College“, and founder of The University of Phoenix

My university education included the experience of knowing and working with Dr. John Sperling. The California State University system was in its golden period in those days, which is why Sperling was attracted to teaching in northern California at SJSU. As a member of the student government at SJSU, we worked closely with John. One of my fondest memories is of John stimulating students to think about the first Earth Day, which led us to the now legendary burial of a Ford Maverick on the university commons. My friend and student body president, Dick Miner went on to Harvard, and later rejoined John.  I was a student in the nationally acclaimed Speech-Communication program, but my hometown roommate was a member of Sperling’s “New College.”  Sperling had created a completely unorthodox educational program for students who could not otherwise meet the university’s admission requirements. Sperling fostered all kinds of cool and innovative things at New College, and faculty from all disciplines fell all over themselves to be a part of it. Before long, “new colleges” were popping up all over North America. The newest campus of the University of California, at Santa Cruz also adopted many of John’s ideas, and the two campuses cross-fertilized each other. It was a heady time in higher education.  Before long Sperling came up with the idea of a “massively open” for profit educational institution, well before the Internet. The University of Phoenix has had a chequered history, with equal amounts of scathing criticism and high praise. It has now embraced the online world as well. John is now a retired Billionaire who  lives very reclusively in San Francisco.  But it dawns on me that the current strategic inflection point in education actually began with John and the “New College” movement at San Jose State.  It took the Internet to push it into orbit, and now the Internet is taking it well beyond the orbit of Massively Open Online Courses, and into interstellar educational space.

 

Academic establishment rearranging Titanic’s deck chairs.

Despite Sperling’s innovations 40 years ago,  all of the signs  on the road, the flow of money to this change, and technological advances, I sense that many university academics are still carrying on as if nothing has changed.  This is classic strategic inflection point behavior. Andy Grove described a strategic inflection point as a hiker on a trail, who suddenly realizes he is lost, but has no idea when or exactly where he became lost. I see academics pursuing their traditional behaviors, and worst of all, their petty politics of ego and power instead of embracing the changes, as if they were Andy Grove’s hikers who have not yet realized they are lost.  Some academics characterize themselves as agents of educational change, but in actuality they are merely rearranging the deck chairs on the Titanic. A few months ago, someone I know had sat through a meeting with UBC President Toope, and came away with the impression that Toope was resisting, and not at all onboard with the coming changes.  I read this recent article below by Toope with some interest, as it seems that he may have rethought his position, a hopeful sign. But we are still a very long way from iTunes University.

Universities must give up control: UBC president

Toope

STEPHEN TOOPE

Contributed to The Globe and Mail

Published Thursday, Oct. 24 2013, 7:00 AM EDT

The common denominator, the phrase associated with every recommendation for change in universities, is the necessity for radical transformation. Whether it’s government asking us to ‘tweak’ our research agenda to speed up commercialization; industry questioning our ability to meet the need for skilled workers; grantors placing geographical limits on eligibility for funding; or students wondering why our entire course calendar and library system aren’t online yet; we are getting it from all sides.

MORE RELATED TO THIS STORY

We do need to change, we need to change a lot, and we need to change fast. But “vital change’ is not the same as radical transformation. ‘Radical’ means ‘root.’ It means changing in essence. And if we do that – and some of us are already making moves in that direction – we’ve lost.

I have one change driver that you can use as a lens to look at all change drivers; and one criterion you can use to evaluate every next step. The common denominator of every driver of change, from digitization to climate change to global mobility, is direct experience. Universities arose out of an ecclesiastical culture that presumed a responsibility for mediating its followers’ experience of the sacred. That paternalistic dynamic stayed with us even after our transition to secular institutions, and has perpetuated that ‘ivory tower’ reputation among those we’re meant to educate and serve that persists to the present day.

Other sectors have led the way for us, demonstrating both what to do and what not to do. The music industry now has its iTunes, and the film and video industry, its Netflix. In both cases, the end user has access to all available content at any time and in any way she wants it. The business model is both economical for the user and profitable for the owner.

The proprietary, exclusionary control of content is obsolete. Every change, from the ones that are upon us to the ones we can’t see coming, is going to be driven by people’s desire for ever more direct experience.

It is a university’s job to lower barriers that limit or disallow direct experience. I’m talking about the invisible barriers between individuals of different backgrounds, cultures, and orientations on our campuses; I’m talking about the borderlines we’ve drawn between our campuses and the communities we serve; the boundaries between disciplines, fields, and faculties, and those between our institutions that exist because of geographical distance or philosophical difference or market share competition.

Why are our undergrad students left to make so many of the connections themselves? To do the integrating and synthesizing? Why do young professors with joint appointments fear they won’t get tenure? Why do so many of our funders limit the grants and scholarships available to international scholars, and so limit the nature of study and research partnerships? Why do so many of our staff see themselves as ‘supportive of’ rather than ‘integral to’ our mission and vision?

I’m also talking about the barriers – from financial to political – that keep too many local students and scholars homebound and too many would-be international students and scholars locked out. We claim to be graduating global citizens, but how many of them have traveled? How many have had a transformative encounter with someone whose views and beliefs differed markedly from their own? How many, actually, have left our campuses after four years without ever having thought seriously about how their fields of study – whether music or mathematics or marine biology – relate to the fundamental challenges of our day?

I will say that universities’ failure so far to fully democratize access to direct experience – whether it be information or intercultural encounters – is based in fear. Our fear – of losing control. Of being irrevocably and detrimentally altered.

So what do we do? Is there one magic criterion by which every decision in the difficult decade to come may be safely gauged? I believe there is …Be yourself.

Universities have a mission that is unique in all the world: to serve the world, through the preservation and dissemination of knowledge, and the creation of new knowledge. That is our task, and our task alone. Our survival rests in holding to the unique and necessary role we carved out for ourselves 800 years ago. Our challenge lies in the fact that we are no longer optimally organized to fulfill it.

We’re nation-based, and our national systems do not fully support our need for mobility. The classrooms in our older buildings are physically structured for a hierarchical and passive dynamic of pedagogy, and don’t reflect what we now know about how people best learn. Our most important funding mechanisms are inwardly focused. And we are often preoccupied with superficial measures of reputation, short-sighted research funding, and commercialization over sustainability.

We have forgotten the value of the core service we provide. Four years ago, UBC launched the most ambitious fundraising and alumni engagement campaign in Canadian history, with parallel goals of raising $1.5-billion and engaging 50,000 alumni annually in the day-to-day life of the university. With two years still to go, we’re already approaching both targets, and I believe it is because we are better serving our alumni and because we have opened up meaningful opportunities forthem to serve.

Show – don’t tell, show – your political leaders of every stripe the economic long view, and your place in strengthening it. Offer your faculty members incentives for crossing barriers of discipline and geography. Reward your staff for the ways they contribute to sustainability, intercultural understanding, international engagement. Expand free access to course content. Add online components to your face-to-face classes, and vice versa.

Ralph Waldo Emerson said, “To be yourself in a world that is constantly trying to make you something else is the greatest accomplishment.” Know yourself. Know your value. Let your barriers down and invite in the messiness of transformation. Change structurally if you must, but don’t change radically; keep your medieval roots.

How to Listen When The Speaker Is Ranting and Rambling


listening2

One of my biggest personal challenges, is listening to a speaker who is ranting and/or rambling. What is the main point they are trying to get across? Many times it is nearly impossible to figure it out.  I remember hearing someone off in the distance at an Iraq war demonstration in San Francisco, ranting into a public address system. I decided to investigate, and as I walked up to the pickup truck, I realized it was the actor, Danny Glover.  Glover was essentially losing his voice, while his bewildered audience tried to understand what he was saying.  Afterwards, he was immediately interviewed by a local television station. He changed instantly into an articulate spokesperson for the anti-war movement. I wish he had done that on the back of the pickup truck.

In any event this is a great article explaining tactics for getting the point of someone who is very difficult to follow.

Reblogged from: HBR Blog Network

20131010_4

How to Listen When Your Communication Styles Don’t Match

by Mark Goulston  |   1:00 PM October 9, 2013

Why do people who consider themselves good communicators often fail to actually hear each other? Often it’s due to a mismatch of styles: To someone who prefers to vent, someone who prefers to explain seems patronizing; explainers experience venters as volatile.

This is why so many of us see our conversational counterparts as lecturing, belaboring, talking down to us, or even shaming us (if we are venters and they are explainers) or as invasive, out of control, and overly emotional (if we’re an explainer and they’re a venter).

Facing this kind of mismatch, what do you think the chances are for either person actually listening with an open mind?

My answer is… very low.

It is tempting to say “zero,” but since it’s not possible (or even desirable) to work only with people who match your communication style, you need to develop the skill to try to listen around their communication style.

Listening around that style, however, can be incredibly effortful.  When someone is either venting/screaming or explaining/belaboring it triggers a part of your middle emotional brain called the amygdala, which desperately wants to hijack your attentive listening and instead react reflexively with whatever your hardwired reactions are.  And resisting that amygdala hijack is exhausting.

What do to with a venter/screamer

If your conversational counterpart is a venter/screamer, your hardwired survival coping skill might be to tell them to calm down (which will only make them more upset), to shut down and get silent (which will only make them yell longer, because they’ll think you’re not listening), or to try to point out how irrational venting is (which, as noted above, they will perceive as patronizing and belaboring).

Instead, say to yourself, “Okay, here comes another temper tantrum.  Just let them blow.  Try not to take it between the eyes and imagine you’re looking into the calm eye of a hurricane and the storm is going over your shoulder.”

To do this, focus on their left eye. The left eye is connected to the right brain — the emotional brain.  Let them finish. Then say, “I can see you’re really frustrated. To make sure I don’t add to that,  and to make sure I don’t miss something, what was the most important thing I need to do in the long term, what’s the critical thing I need to do in the short term, and what do I need to get done ASAP?” Reframing the conversation this way, after they’ve finished venting, will make sure that your “explainer” self knows what to do – instead of ignoring the venting as another random outburst from “Conan the Barbarian” or “the Wicked Witch of the West.” Chances are, they do have something important they’re trying to tell you – even though they’re not communicating it very well.

After they respond, say to them, “What you just said is way too important for me to have misunderstood a word, so I’m going to say it back to you to make sure I am on the same page with you. Here’s what I heard.” Then repeat exactly, word for word, what they said to you.  After you finish, say to them, “Did I get that right and if not, what did I miss?” Forcing them to listen to what you said they said, “because it was important,” will slow them down, will help you stay centered and in control, and will earn you their and your own respect.

What to do with an explainer/belaborer

If your conversational counterpart is an explainer, your hardwired survival coping skill might be to say to yourself,  “Here they go again, make sure you smile politely even if you want to pull your hair out. Try not to let your impatience and annoyance show.” The problem with this is that even though they may be oblivious to others as they go on and on, at some level they may be aware of your underlying impatience and… that might actually make them talk longer. Yikes.

Realize that the reason they explain and belabor things is probably because their experience is that people don’t pay attention to what they say.  They don’t realize that while that may be true of some truly distracted people, for others, the reason they don’t pay attention is that the speaker is belaboring something that the listener already heard — and doesn’t want to hear over and over again.  Another possibility is that these explainers may not be feeling listened to somewhere else in their life (by their spouse, kids, parents, or boss) and is now  relieved to have you as a captive audience.

When the explainer goes into his explanation/lecture/filibuster, say to yourself, “Okay, this is going to take a while.”  Put a mental bookmark in whatever you were working on. Then look them in their left eye with a look that says, “Okay, take your time, I’m fully listening.” Instead of feeling frustrated and reacting by become impatient and fidgety, remind yourself, “They need to do this. I can be patient.”

Then when they finish then apply a similar response to the venter/screamer with the following minor edit:

“I can see that you really had a lot that you had to say. To make sure I don’t miss something, what was the most important thing I need to do in the long term, what’s the critical thing I need to do in the short term, and what do I need to get done ASAP?” ”

After they respond to that, say to them, “What you just said is way too important for me to have misunderstood a word, so I’m going to say it back to you to make sure I am on the same page with you. Here’s what I heard.” Then repeat exactly, word for word, what they said to you.  After you finish, say to them, “Did I get that right, and if not, what did I miss?”

Your amygdala is probably saying to you and to me, “I don’t want to do either of those things. These people are obnoxious and unreasonable. Why should I kowtow to them?”

Here are several reasons:

  1. They aren’t likely to change. These are deeply ingrained personality traits.
  2. Being more open and inviting them to talk rather than closed and resistant will lessen their need to act this way.  Listening patiently hath charm to soothe the savage (or boring) beast.
  3. You will feel more self-respect and self-esteem. The above approaches will enable you to remain cool, calm, collected, centered and communicative in situation that formerly frustrated you and made you react poorly.

 

Time To Thin Out Ineffective Startup Accelerators

If properly managed and matched to local economic need, resources and capabilities, local accelerators can be a significant local economic asset. However, the problem with so many of these “everywhere else” accelerators, is highly unrealistic expectations to be “the next Silicon Valley”, failure to connect with local economic needs, excessive focus on any and every new Web app, and most importantly, poor management. It is also apparent to me that many of these more remote smaller communities are so distant from the mainstream economy, that many of the “great ideas” that come out of them, are embarrassingly late.


If properly managed and matched to local economic need, resources and capabilities,  local accelerators can be a significant local economic asset. However, the problem with so many of these “everywhere else” accelerators, is highly unrealistic expectations to be “the next Silicon Valley“, failure to connect with local economic needs, excessive focus on any and every new Web app, and most importantly, poor management.  It is also apparent to me that many of these more remote smaller communities are so distant from the mainstream economy, that many of the “great ideas” that come out of them, are embarrassingly late.

My guess is that of the estimated 7500 accelerators worldwide, perhaps less than a couple hundred are providing real benefit. The rest are enjoying the current overenthusiastic entrepreneurship bubble,  chewing up vast amounts of public funds and resources without much to show for it.

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RT @bcic: “The Problems with Incubators and How to Solve them” http://t.co/vkS0cnMsZD #bcacceleration

— sba_bc (@sba_bc) September 2, 2013
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Two examples of local accelerators doing things right, and winning awards for their efforts, would be Andy Hamilton’s Ice House in Auckland, New Zealand,

icehouse

Read more: Ice House, Auckland, New Zealand

and the Walla Walla Valley (Washington) Wine Cluster Economic Development Project,

Read more: Walla Walla Valley Economic Development Cluster

The background story  involves the economic decline of Walla Walla, whose economy had been based on grain farming, and establishing a wine industry accelerator in the local community college.  The result has been an astonishing revival of the town.

The author of the article below, is making a much too sweeping argument in favor of local accelerators, essentially “all” local accelerators, without much critical investigation or thought as to the vast sums of money being wasted in small communities that can ill-afford it.

6 Reasons to Keep Accelerators Everywhere Else.

There’s an accelerator bubble.

Accelerators, except for Ycombinator/TechStars, are irrelevant.

We should get rid of the Demo Day.

If you’ve been in the startup space for more than a minute, you’ve probably heard someone say something like this. Founders and startup advocates have naturally critical minds; it’s why we can solve complex problems in innovative ways. But, that also means we spend a lot of time second guessing and rethinking every single thing we do.

I’ve had my own doubts about the accelerator model, and they mimic most of the concerns people bring up. There are so many (2000 around the world). What company can really be built in 3 months? It seems that the only real success comes from the big names, so why bother with smaller, local accelerators?

But, this week I was convinced that accelerators everywhere else can be just as beneficial to companies as the more publicized YCombinator and TechStars. Yesterday I attended the Investor Day for Jumpstart Foundry, in Nashville, TN and was duly impressed with what I saw. Of course, they had the bells and whistles–cool venue, great food, open bar. But more impressive were the companies that presented.

Every company had made significant strides in the 3 month program. Most could give detailed explanations of revenue. Quite a few already had traction and are well on the way to making real money already.

Vic Gatto, founder of Jumpstart Foundry and partner at Solidus Company, is well aware of the negative perception accelerators carry.

“We’re definitely a young industry going through definitional challenges,” he told me. He talked about meetings with other accelerators around the world. The leaders of these accelerators are talking about what defines success. Is it funding? Exits? Revenue? Level of mentor networks?

By most metrics, Jumpstart Foundry is finding success. 65% of its graduates are still in business, either bootstrapping or with funding. They have over 100 mentors, and that network grows each year. Gatto insists, though, that another real metric of success will be future exits, and most of the industry is still too young to really see that achieved yet.

One mentor told me that this year’s cohort may be the best she’s seen. “And they didn’t start off particularly special,” she said. “I think that really speaks to how the program itself is growing.”

And, as far as getting rid of Investor Day, Gatto won’t be doing that any time soon.

“That pressure is important,” he said. It’s the deciding factor sometimes when a new founder is tired and wants to call it a night. With Investor Day looming, it’s easier to focus and do the hard work of a young company.

Make sure to check out Jumpstart Foundry’s latest cohort because there are definitely some companies to watch. We’ll cover some of them here on Nibletz in the coming weeks.

In the meantime, here are a few reasons we shouldn’t give up on the accelerators everywhere else just yet:

  1. In the life of a young company, it can be easy to let an idea go when it gets hard. Surrounding yourself with mentors and good advice in an accelerator can help you push through those first stage challenges.
  2. The pressure of Investor Day can give you more traction than you thought possible in 3 months.
  3. Accelerators everywhere else understand companies everywhere else.We’ve talked before about how companies outside of Silicon Valley are innovating in industries besides the Internet and apps. Local accelerators inherently “get” that more easily than accelerators that are used to churning out consumer-facing apps.
  4. A good accelerator can be a rallying point for a whole ecosystem. Yesterday in Nashville, it was a packed house. Not just investors, but anyone interested in the startup scene showed up to support the cohort.
  5. Even if your first company doesn’t succeed, the 3 month MBA you get by doing the hands on work of an accelerator will be invaluable to the next companies you build.
  6. Accelerators may not be perfect, but what is?Anything that spurs innovation is good for the local community as well as for global issues that need creative problem solvers.

Larry Ellison’s Extremely High Tech 2013 America’s Cup Defense on SF Bay

This year’s America’s Cup Defense is a Tour de Force of technological innovation both on and off the water, Read on and I will explain. The America’s Cup events are hosted by the St. Francis Yacht Club on San Francisco Bay, and the defending team BMC Oracle, led by none other than Larry Ellison, Chairman and founder of Oracle in Silicon Valley. The qualifying races on Marina Green and San Francisco Bay. Every aspect of this has been planned in advance to showcase bleeding edge technology, and to turn the yacht races themselves into the spectator event The America’s Cup has never been,


oraclecatBMC Oracle 72 foot America’s Cup Catamaran on San Francisco Bay

This year’s America’s Cup Defense is a Tour de Force of technological innovation both on and off the water,  Read on and I will explain. The America’s Cup events are hosted by the Golden Gate Yacht Club on San Francisco Bay, and the defending team BMC Oracle, led by none other than Larry Ellison, Chairman and founder of Oracle in Silicon Valley.  The qualifying races are being held on San Francisco Bay. Every aspect of this has been planned in advance to showcase bleeding edge technology, and to turn the yacht races themselves into the spectator sport The America’s Cup has never been,  IMHO, it is all classic Larry Ellison.

In 2003, I had just agreed to join New Zealand Trade & Enterprise to operate its high tech incubator facility in Redwood City.  My first official event was a head to head America’s Cup yacht race on San Francisco Bay.  Larry Ellison with his boat, Oracle, had challenged the Swiss team of Alinghi to a head to head race on the Bay. In what became known as the “Fiasco in Frisco,”  Alinghi lost miserably to BMW Oracle.   But the background story was even more interesting, and that 2003 race on the Bay can be looked back on as Ellison “beta testing” the idea of holding an America’s Cup Defense on San Francisco Bay.

Alinghi was skippered by Russell Coutts, a Kiwi, and a number of other Olympic class sailors from New Zealand.  In the midst of the previous America’s Cup Defense in the Hauraki Gulf off Auckland, New Zealand, Coutts had jumped ship from Team New Zealand to skipper the Swiss boat, which caused unprecedented uproar in New Zealand, where only two things matter: rugby and sailing.  When Coutts and Alinghi arrived in San Francisco for the Oracle race, New Zealand decided to officially “bury the hatchet” with Coutts.  New Zealand’s Ambassador to the U.S. at that time, John Wood, came out to San Francisco from D.C., and we threw a classic Kiwi party at the Maritime Museum to honor Coutts and his Kiwi mates.  In my first official event for New Zealand, I got to see all of the Kiwi traits and the politics played out.

Fast forward to 2013.  Coutts was fired by Alinghi in 2004, and now skippers BMW Oracle for Ellison. Shortly after it was announced that the America’s Cup Defense by Oracle, would be held on San Francisco Bay, it became clear that Ellison was determined to make every aspect of the yacht races a showcase for the latest Silicon Valley technology.

First, the Bay itself is a stunning backdrop for the event, like no other past America’s Cup venue.  Spectators line up from The Golden Gate and Fort Point all the way down to the America’s Cup wharf past Pier 39.  No other venue has been able to do this.  In an amusing sidelight.  Ellison bought a huge Pacific Heights home with a huge window overlooking the Bay, with the intent of hosting America’s Cup parties there. The only problem was an elderly couple who lived below and whose trees blocked the view.  In California, normally, there is no legal recourse: the owners of the trees are safe in the right to leave them as they are.  But Ellison hired a Marin County attorney, a “tree” specialist, in an effort to force the neighbors to cut down their trees.   I believe the jury is still out.

Second, the new 72 foot catamarans are completely new technological marvels.  Capable of speeds in excess of 37 knots, the cats employ huge kevlar wings rather than sails. A professional Kiwi sailor and friend, described these America’s Cup boats as “man killers.”  Indeed, my friend was right, as a famous British sailor was killed in May when his boat turned “turtle” in the Bay and he drowned.  Numerous additional safety measures have since been implemented.  These catamarans also employ “foils” which enable them to rise up out of the water completely and sail on their tiny wings, enabling the amazing boat speeds.  Foiling is the key to winning this America’s Cup.

Finally, the television technology has already been nominated for an Emmy.  Years ago, when the America’s Cup was held in San Diego, Silicon Graphics experimented with advanced animated graphics for television, and there was live video from the boats, but it was only a small glimpse into the technology being employed for this year’s America’s Cup.. If you have not yet watched a few minutes of the racing, do yourself a favour and do so. You will become hooked on America’s Cup yacht racing.  That has never happened before because it was nearly impossible to convey what was going on, and to make it exciting. No more.  As you watch a race on the Bay, you will see colored lines and arrows on the water, making the progress understandable. Even more amazing, there are arrows showing the airflow over the boats wings, and arrows on the water displaying the treacherous tidal flows in and out of San Francisco Bay as the boats race.  Now I know why no one ever escaped from Alcatraz.

The Italian Team, Luna Rossa beat Sweden’s Artemis to lead up to the finals, but the smart money is on Emirates New Zealand and BMW Oracle as the boats to watch.. Grab some popcorn and watch the fun on your HD TV, wishing you were down on the Bay, watching the races live.

Why The Biggest Tech Companies Are Not In Canada


Mayo0615 Reblog from July 22, 2013

It dawned on me that my blog post from July 2013, still has particular relevance to the current situation in Canada. I discuss the longer term structural issues confronting Canadian entrepreneurs and Canadian venture capital. When I first arrived in Canada, I learned quickly that the Vancouver startup ecosystem was nothing like what I knew from Silicon Valley. My personal case study was Mobile Data International, a pioneering company in wireless data, well before WiFi and Bluetooth, that could have led the market and the technology. Instead, the company was taken public much too early.  MDI was bought by Motorola Canada for $39 Million,  in a hostile takeover, and was essentially moved out of Canada and shut down.  Later, in 2012, I had another opportunity to be up close and personal with Canadian innovation, as a participant in the Canada Foundation for Innovation deliberations in Ottawa. These two experiences have played a major role in the development of my views on this topic.

The following reblog raises the tough questions that are holding Canada back.

From July 2013:

In 2013, ContentDJ founder Jerry Tian published a blog post addressing the issue of “Why Canada Has No Big Tech Companies” – Nortel is dead and RIM is quite obviously dying, he points out. Tian, who was himself responding to an interview with Boris Wertz, founder of Vancouver’s Version One Ventures, offers a thought provoking theory and one that applies to a large degree to all up-and-coming startup ecosystems.

The founder questions the commitment and willingness of Canadian investors and entrepreneurs to devote the ten years or more that it may take to build an independent multi-billion dollar company with staying power, rather than flipping that company for an eight, nine, or even ten figure exit – typically to Silicon Valley acquirers – and exporting that future innovation and wealth building. It’s a charge that could be applied equally well to New York, Los Angeles, Chicago, Austin, Boulder, and dozens of would be international startup hubs.

“’Silicon Valley is not a place but a state of mind,” Tian writes, quoting KPCB General Partner John Doerr. “Some of these insights are collaboration, competition, openness to innovation, failures and experimentation. Probably the most important one is the long term commitment behind technology companies.”

Of course, Tian and Doerr are spot on. What emerging startup hubs often miss when trying to “become the next Silicon Valley” – a flawed mission in and of itself – is that the grandaddy startup ecosystem is more than its physical infrastructure of entrepreneurs, engineers, designers, investors, service providers, universities, and the like. Equally important are the systematic irrationality and a feedback loop around the willingness to turn down the quick buck and go for the massive once-in-a-generation success story.

This isn’t the case with every company, founder, or investor, but it exists in enough density in the San Francisco Bay Area, and based on results to a lesser extent in Seattle, that these are the only two areas areas in the country that have led to multiple ten billion dollar plus technology and internet companies – the true giants that transcend their local ecosystems and seep into the lives of average consumers.

It is these companies, with their ability to attract talent, make acquisitions, invest in long-term R&D, and create systemic wealth that make ecosystems. And with very rare exception, getting to this scale requires a decade or longer commitment and a willingness on the part of founders and investors to turn down near and mid-term paydays. Similarly, it requires a vision and an ambition  to build something that will be around forever.

Tian writes:

So, why is nobody talking about these acquisitions? I think it’s simply because investors are getting filthy rich off these deals.

And that’s exactly what not to do if you want to create the next Silicon Valley. You cannot sell the hen that lays the golden eggs for a few quick buck [sic]. Technology companies take 10 years to really manifest the value. To really build a billion dollar company, it takes tremendous multi-decade commitment. And that’s the biggest missing piece in Canada.

Like or hate Zynga founder and former CEO Mark Pincus, one has to respect him for saying that he wants to build a “digital skyscraper,” a company that would be around for 100 years. Pincus went further to say that he views serial entrepreneurship as failure and that he wants to run Zynga for the rest of his career. Ironically, he recently replaced himself as CEO, personally recruiting Don Mattrick for the role. But Pincus made the ego-busting move in an effort to return Zynga to its former glory and to get it back on that century-long track.

In his somewhat controversial on-the-ground reporting on the Chicago ecosystem last summer, Trevor Gilbert delved into “the Midwest Mentality” and the impact it has on the types of companies that are built there. Gilbert called Chicagoans “pragmatic.” Lightbank partner Paul Lee offered an example of this pragmatism, saying that Chicago startups typically focus on generating revenue from day one, rather than building a massive, but unprofitable user base, a la Facebook and Twitter pre-monetization. Profit is all well and good, and should be the ultimate goal of any business that wants to be around for the long term, but focus on it too intently early on and it can be impossible to invest in growth. It takes a special kind of vision and fortitude to look past the short term and make the big bets required to create massive companies.

This is not to pick on Chicago. A similar phenomenon seems to exist in LA where companies race out to a low nine-figure valuation and then either stall out in that vicinity or sell for sub-one billion dollars to a larger out of town acquirer. Call it the curse of the big-little deal – maybe everyone here just wants to see their name in lights. In a market that is desperate for success stories and validation, these medium-sized exits are hailed as “wins” – and they are, given the difficulty of building a hundred-million dollar company – but they often rob the ecosystem of potential multi-generational tentpole companies. This is a mentality that appears to have changed in recent years, but that change has not yet bore fruit in the form of LA’s answer to Google, Amazon, or Facebook.

New York has seen its own version of this phenomenon, with the ecosystem’s biggest success stories, DoubleClick and Tumblr, being exits to Google and Yahoo respectively. Local darling MakerBot followed suit, selling for $600 million in June. New York does have Fab, Gilt, and Foursquare all shooting for the moon but these companies and the ecosystem as a whole still must prove that they can sustain this ambition and parlay it into a giant company.

As Tian points out, part of the blame for these exits falls on investors. It’s not that investors aren’t interested in massive outcomes – they most certainly are. But not all non-Silicon Valley investors are equipped for the financial and time commitment it takes to create them. These investors, many of which operate out of first- or second-generation funds, often have smaller pools of capital to invest out of.

Write a $2 million check at a $10 million valuation out of a $100 million fund, and a 50x return looks pretty good, returning 98 percent of your fund. Make that same investment out of a $1 billion fund and the impact on fund economics is decidedly less interesting. This is one of the few arguments in favor of mega-VC funds. But it also benefits firms that are on their fourth, fifth or sixth fund and have less to gain reputation-wise with solid base hits.

Returning to Tian’s piece, he closes by writing, “If you are wondering why Canada doesn’t have the [sic] billion dollar company, it cannot be more obvious than this. Too many people are in it trying to get rich quickly off entrepreneurs. Not enough people have the gut [sic] and commitment to create or help create something truly meaningful.”

Tian paints with a broad brush, yes, which ignores many of the subtle nuances and external factors that contribute toward building massive technology companies. But there’s little arguing that people in Silicon Valley think differently. Armed by decades of case studies and social proof, the ecosystem has developed a healthy disregard for rationality.

Mark Zuckerberg famously did just that when Yahoo came calling. He was just 20 years old and Facebook, at less than two years old, was unprofitable with just $30 million in revenue. Yet Zuckerberg and Facebook’s board, which included Peter Thiel and Jim Breyer, turned down Yahoo’s $1 billion offer. When the elder advisors tried to convince the young founder that his 25 percent of that offer would be a big number he said, “I don’t know what I could do with the money. I’d just start another social networking site. I kind of like the one I already have.”

Israeli social mapping company Waze just made the opposite decision, selling to Google for slightly more than that mythical $1 billion. Sarah Lacy cautioned Israel-bulls to “reconsider too much high-fiving over Waze.” While legendary local angel investor Yossi Vardi likes to compare Israeli startups to tomato seeds which need more experienced farmers to grow properly, Lacy believes that the country has the potential to build and sustain globally dominant Web companies without selling, offering MyHeritage as an example.

None of this is to say Silicon Valley is immune from this syndrome. There are thousands of entrepreneurs in the Bay Area who would rather flip their company than do the long, hard work of building something sustainable. But the sheer density of the ecosystem means that a dozen or so each year choose the road less traveled. Also, given the scale of the Valley ecosystem, building a big company is the only way to move the needle and attract talent and capital. Everyone in line at Philz coffee is working on the next “billion dollar business.”

Finally, Silicon Valley is a magnet for those entrepreneurs around the globe who want to build great technology companies, and the ecosystem surely benefits from this imported talent. This was actually Wertz’s central point in the original interview and is one that Tian touches on briefly. It’s a difficult problem to solve, given the power of knowing someone (or several someones) who has summited the mountain before and who can show you that it can be done. In each of these other markets, someone will have to be the first.

In many cases, it is highly irrational to turn down a nine- or ten-figure acquisition offer. There are real benefits to gaining access to the financial and personnel resources of a larger acquirer, ones that can often make or break the success of a still fledgling company. But, if there’s anything in Silicon Valley that Canada, LA, New York, and other startup ecosystems should aspire to it’s this willingness to roll the dice. Sometimes the shooter rolls a “7.”

God Speed Edward Snowden: An Ethical Dilemma of Global Proportions

We are all now hearing and reading about Edward Snowden, who is now at the center of a global political firestorm, caused by Snowden’s decision to reveal the NSA’s PRISM surveillance program, and its increasing encroachment of personal privacy. Snowden’s revelations have now also entangled the UK’s GCHQ, the secret intelligence gathering arm of MI6 in Cheltenham, Gloucestershire which has also been sharing similar snooping with the NSA. A former U.S. National Security Administration contractor, Snowden was actually employed by Booz Allen Hamilton, a global management consultancy firm. Snowden’s situation should give us all pause to consider the Brave New World we have entered with zettabytes (1 Million Terabytes) of Big Data, and the uses of it.


EdwardSnowden1

I have written a number of posts on this blog about Big Data.. Big Data is in and of itself is benign. It has enormous potential to enrich our lives.  Evidence the excellent new book, Big Data: A Revolution That Will Transform How We Live, Work and Think, by Viktor Mayer-Schonberger and Kenneth Cukier. But Big Data has a dark side as well.  We should have known that the World’s largest spy and intelligence gathering organizations have the massive resources at their disposal to exploit Big Data on a scale not yet achieved in our open world, mimicking Aldous Huxley’s warnings to us, or the film Minority Report, starring Tom Cruise

My third year UBC Management students may recall our classroom discussions on ethics, and the painful reality that there are no clear and easy answers in ethical situations, even when you want to “do the right thing.”  We are all now hearing and reading about Edward Snowden, who is now at the center of a global political firestorm, caused by Snowden’s decision to reveal the NSA‘s PRISM surveillance program,  and its extraordinary encroachment of personal privacy.  Snowden’s revelations have now also entangled the UK’s GCHQ, the secret intelligence gathering arm of MI6 in Cheltenham, Gloucestershire, and Canada’s Secret Intelligence Service (CSIS), which have also been sharing similar snooping with the NSA.  A former U.S. National Security Administration contractor, Snowden was actually employed by Booz Allen Hamilton, a global management consultancy firm.  Snowden’s situation should give us all pause to consider the Brave New World we have entered with zettabytes (1 Million Terabytes) of Big Data, and the uses of it.

So the question needs to be raised.  You are a young new management graduate, hired by one of the major international management consultancy firms, and you are surprised to find yourself posted to the Canadian Secret Intelligence Service (CSIS), or the NSA, or MI6 in the UK... You have been taught in university to recognize ethical problems and you become intimately aware of programs and activities that do not feel right to you.  Something in your gut says that it is wrong, a violation of our basic democratic freedoms.  But of course there are no easy answers. These programs are providing intelligence that may be preventing terrorist attacks.  The consequences for you personally, should you choose to reveal what you know, are potentially catastrophic.  What would you do?

Whatever side you may take on this issue, I think it is important to appreciate that Edward Snowden has made his extraordinarily difficult decision. It may well cost him for the rest of his life.  Would you be prepared to take that kind of stand? If not on an issue like this, on what kind of issue, or any issue?

Even in my home town of San Francisco, there is controversy.  U.S. Senator Diane Feinstein, from San Francisco, who sits on the Senate Intelligence Committee, has spoken out fervently that the NSA Prism intelligence gathering program is entirely “within the law.” Senator Feinstein has also joined the voices calling for Snowden’s indictment on espionage charges.  In contrast, U.S. House of Representatives Minority Leader Nancy Pelosi, also of San Francisco, has spoken up in defense of Mr. Snowden.

JulianAssangeBradleyManningBradley Manning and Julian Assange

The Snowden affair has put the Bradley Manning and Julian Assange Wikileaks matter into a much clearer perspective. Something much bigger is going on here. With multiple nations rising to support and protect Mr. Snowden, it makes it much harder for the United States to argue that they have the high moral ground.

A key issue we all need to follow is how the lightning fast advances in technology are eclipsing the “law.”  I worry that Senator Feinstein, for all of her skill and knowledge, has not grasped the significance of Big Data as it applies to personal privacy under the Constitution of the United States.

My personal cut is that Mr. Snowden has done the free world a great service, at a tremendous cost to himself.  It is also interesting to see the enormous support he has engendered around the World, in a matter of days.  The U.S. government is looking terrible on the World Stage, as it attempts to apprehend Mr. Snowden. Only a very brave few in the United States have even attempted to defend Snowden. The Libertarian Rand Paul began a defense of Snowden and later backed off.  House of Representatives Minority Leader Nancy Pelosi has also bravely spoken out in support of Snowden to a chorus of disapproval..

This is the the core stuff of ethical dilemmas.  When the going gets tough, the tough get going.  Remember this in your own small way in your careers. John F. Kennedy wrote a now legendary book, Profiles in Courage, which we should all take out and read again.

Whether you agree or disagree with Edward Snowden’s actions, he has shown himself to be a person of character and determination. Think of him like Braveheart’s William Wallace, played by Mel Gibson.

God speed, Edward Snowden.

Silicon Valley’s Misguided Love Affair With An “App” For Everything

The knee jerk joke of “There’s an app for that!” isn’t really that funny. Many experienced Silicon Valley veterans have complained loudly about the current malaise of misplaced infatuation with mobile apps, as the apparent end all and be all of Silicon Valley. Vinod Khosla, Marc Andreeson, Max Marmer and a laundry list of others have asked rhetorically how Silicon Valley could have lost its way so badly? Silicon Valley was founded on Big Ideas.


The knee jerk joke of “There’s an app for that!” isn’t really that funny.

As an experienced Silicon Valley veteran, I am very familiar with many of its leading companies, luminaries and eccentric personalities.  Having spent most of my career in the midst of it, I believe that I am entitled to offer the following  criticism.   It is also not unique coming from me.

Many experienced Silicon Valley veterans have complained loudly about the current malaise of misplaced infatuation with mobile apps, as the apparent end all and be all of Silicon Valley. Vinod Khosla, Marc Andreeson, Max Marmer and a laundry list of others have asked rhetorically how Silicon Valley could have lost its way so badly? Silicon Valley was founded on Big Ideas.

It seems that our local tech community is living in a time warp, or at least is dramatically behind the curve in understanding how public opinion and the investment climate has changed for this fantasy world.  One might see this dilemma as predictable, as our local tech community is so far from the center of the tech universe, and therefore seriously behind and out of step.  A severe reckoning is nigh.

On November 18th of last year I wrote a post mirroring a NY Times article, “App Development’s Depressing Underbelly,”  about the depressing reality of those devoted to mobile and Web application development, losing their entire life savings and living like paupers. These people drank the proverbial Koolaid of the app development rainbow, and found out that it was a Ponzi scheme.

Read morehttp://mayo615.com/2012/11/18/app-development-booms-depressing-underbelly-what-ever-happened-to-big-ideas/

The same question keeps being raised, over and over again, “Where are the BIG IDEAS that are going to make big impacts?”.  So far there doesn’t seem to be much of an answer.

Yet again this morning, the New York Times published another well-considered opinion piece on this topic, by Evgeny Morozov,  the author of “To Save Everything, Click Here: The Folly of Technological Solutionism.”

I was personally attracted to Mr. Morozov’s article, because of his reference to Jean-Paul Sartre and existentialism. Mr. Morozov’s point is that Sartre epitomized the human angst of having to make decisions.

SartreJean-Paul Sartre, Being and Nothingness

Silicon Valley has recently seemed to say that “there is an app for that too!”   NOT!

Read morehttp://www.nytimes.com/2013/03/03/opinion/sunday/the-perils-of-perfection.html?emc=eta1&_r=0