Entrepreneurs Can’t Fix What They Don’t Understand

Francisco Dao is one of my favorite bloggers. Francisco focuses like a laser beam on the tough issues of entrepreneurship with unfailing logic, sometimes tough for some to hear. In a previous post, Francisco spoke openly about the frothy enthusiasm and euphoria surrounding entrepreneurship, suggesting that there were too many entrepreneurs producing too many mediocre ideas. In this post, Franciso explores the current shift in entrepreneurial profiles, bemoaning their ignorance of how businesses work, and the embarrassing consequences.


Reblogged from PandoDaily

Francisco Dao is one of my favorite bloggers. Francisco focuses like a laser beam on the tough issues of entrepreneurship with unfailing logic, sometimes tough for some to hear.  In a previous post, Francisco spoke openly about the frothy enthusiasm and euphoria surrounding entrepreneurship, suggesting that there were too many entrepreneurs producing too many mediocre ideas.   In this post, Francisco explores the current shift in entrepreneurial profiles, bemoaning their ignorance of how businesses work, and the embarrassing consequences.  He makes the very interesting point that in the past entrepreneurs would gain experience working in an industry before striking out on their own. That was my experience. Today, too many entrepreneurs are dropouts, recent graduates, or have only startup experience. As he points out, this has become the Achilles Heel of entrepreneurship.

You can’t fix what you don’t understand

by Francisco Dao

internet_fairy_inside

When you look at Walmart, what do you see? A store? Dying brick and mortar commerce? Badly dressed poor people? If you’re an entrepreneur looking for massive opportunities, what you should see is a business empire with almost $500 billion in sales, 2.2 million employees, 8,500 stores, 25 percent of all grocery sales in the United States, and most importantly, a mastery of supply chain logistics that its competitors have been unable to match.

How about UPS, a company much of the Valley is dependent on for its physical deliveries? Do you look at UPS and think of blue collar guys driving brown trucks and showing up late? Or do you see an unimaginably complicated coordination of moving parts that delivers 15 million packages per day?

When you think of General Electric, do you picture an appliance and light bulb company or a conglomerate that makes everything from medical imaging equipment to railroad locomotives along with a financial arm that alone has nearly $600 billion in assets?

One of the main reasons few Silicon Valley entrepreneurs tackle big challenges is that most of them don’t really understand how things work. It used to be entrepreneurs would spend several years in industry before starting something on their own. During their time working, they got to see how companies operate, including how they approach large scale opportunities and deal with looming threats. They also likely worked on projects with real or potential profits of hundreds of millions, or even billions, of dollars. Obviously a few years on the job doesn’t teach someone everything that a massive company like Walmart or GE does, but at least they received some real world experience and saw some things first hand that could be improved.

These days many entrepreneurs are either college dropouts, recent graduates, or only have startup work experience. Having never spent time in a big company solving big problems or seeing complex business processes, they don’t have any experience or knowledge of how any of these things are handled. As programmers, they have the tools to build solutions but they don’t have the knowledge of what should be built or what solutions are even needed. It’s like giving someone a construction crew without any training in architecture or telling them what type of buildings the city needs. They’ll probably be able to piece together a house, and once they’ve done that they can copy it “like this for that,” but they don’t have the experience or architectural knowledge to build anything complex or useful.

Even more damaging is the increasingly popular, and arrogant, belief that inexperienced entrepreneurs can solve everything. It’s one thing to be ignorant of how a complex business works, it’s another thing to assume everything is simple and the people running established companies are stupid. Just because Walmart and UPS are old school brick and mortar companies doesn’t mean their CEOs don’t know what they’re doing. Having the potential power of the Internet at your disposal doesn’t make you omniscient or all powerful. It certainly doesn’t reduce all complex problems down to a simple web solution.

Perhaps it’s time for a new type of business school, one that teaches would be entrepreneurs about the large scale challenges in big business. I’m not suggesting everyone get an MBA or spend 10 years working a corporate job before becoming an entrepreneur. But a little exposure to how real companies doing big things actually operate would go a long way toward helping entrepreneurs address some legitimate needs. Instead of simply trying to crank out copycat startups as fast as possible, incubators could even take on this role of teaching entrepreneurs case studies of complex problems.

What could Silicon Valley solve if entrepreneurs actually understood how Walmart’s supply chain worked, or UPS’s delivery logistics, or even why it’s so hard to provide a nutritious school lunch? What could we streamline if we had knowledge of the challenges and problems that currently plague these and other complex systems? The bottom line is that you can’t fix what you don’t understand, and with so little first hand experience working on big, real world problems, most young entrepreneurs don’t understand all that much.

[Illustration by Hallie Bateman]

Glut of Startup Accelerators Points Toward a Shakeout

Yesterday, I was an invited guest at an annual “entrepreneurship” event held in Vancouver. The event is an extraordinary opportunity to connect with most of the major figures, leaders, and investors in the entrepreneurship community. It also prominently showcased presentations from a number of the most promising new startups. But the undercurrents in conversations around the room were soul searching questions about the current glut of startup accelerators around North America, and the frothy euphoria and enthusiasm about “entrepreneurship.” Some experienced entrepreneurial investors complained about the air of unreality of it all, and the excess of mediocre companies being cranked out. A very prominent and experienced Vancouver venture capitalist pointed out to me that a glut of Canadian startups only compounds the long-standing issue that Canada could not produce the necessary risk capital even if more of these companies were investment ready, which they are not. A related issues is the waste of government money in these companies. Clearly, the situation is a mess.


too-many-birds

Yesterday, I was an invited guest at an annual “entrepreneurship” event held in Vancouver. The event is an extraordinary opportunity to connect with most of the major figures, leaders, and investors in the entrepreneurship community.  It also prominently showcased presentations from a number of the most promising new startups.  But the undercurrents in conversations around the room were soul searching questions about the current glut of startup accelerators around North America, and the frothy euphoria and enthusiasm about “entrepreneurship.” Some experienced entrepreneurial investors complained about the air of unreality of it all, and the excess of mediocre companies being cranked out. A very prominent and experienced Vancouver venture capitalist pointed out to me that a glut of Canadian startups only compounds the long-standing issue that Canada could not produce the necessary risk capital even if more of these companies were investment ready, which they are not.  A related issues is the waste of government money in these companies. Clearly, the situation is a mess.

But back to the central question: whether all this effort is producing real measurable results. Equally significant 1s the question, “Where are all the Big Ideas?”  Some startups are focused on extremely esoteric niche markets, which is fine, but should they be included in serious, and very expensive accelerator programs? Some have suggested that there should be lesser tiers of services for companies like this. Many suggest that there is not enough “tough love”:  up or out!

Ironically, when I returned home, I noticed that one of my friends, and a leader in the high tech accelerator community here, had forwarded to me an article from yesterday’s Financial Post, headlined, “Glut of Startup Accelerators Failing to Produce The Next Hootsuite or Shopify,” as if it were timed to underscore my conversations in Vancouver.

Read morehttp://business.financialpost.com/2013/05/12/despite-their-numbers-accelerators-arent-producing-the-hootsuites-or-shopifys/

This is not a new problem.. For the last year a number of industry leaders, tech journalists and bloggers have been cranking out posts on this theme, and the rising evidence that it has become Problem One in the entrepreneurial world. Last December, PandoDaily published a post by Erin Griffith, titled, “We Know Accelerators are Headed for a Shakeout, But Do They?” Poignantly, the article highlighted the fact that Y Combinator in Silicon Valley, the paradigm for accelerators, announced that it was cutting its number of startups in it’s stable by almost half and reducing the size of their investments in response to all the over-enthusiasm.

Read morehttp://pandodaily.com/2012/12/03/we-know-accelerators-are-headed-for-a-shakeout-but-do-they/

Another prominent high tech blogger, Francisco Dao, posted on his blog, “The Case for Fewer Entrepreneurs.”  A well known and respected blogger, Dao asks many of the tough questions and argues that “less is more.”

Read more: http://mayo615.com/2013/02/12/1530/

The last problem is the crucial need to encourage bigger thinking, Bigger Ideas. If we are to have a meaningful effort in entrepreneurial accelerators, shouldn’t it be more like a Manhattan Project, by prioritizing the kinds of new ideas that have real potential to advance and improve human existence?

The Washington Post published an article last year with the title, “Moral Decline and the End of Big Ideas.”   http://www.washingtonpost.com/national/on-innovations/moral-decline-and-the-end-of-big-ideas/2011/09/14/gIQAQntJwK_story.html  The author’s  point is that it is a sense of moral duty to make the world a better place that drives someone to change the World.  Or at least it should be..

Another opinion piece in the New York Times by Neal Gabler, also last year, asks where are the Big Ideas?  http://www.nytimes.com/2011/08/14/opinion/sunday/the-elusive-big-idea.html?pagewanted=all   The Atlantic magazine had published a list of the ” 14 biggest ideas of the year,”  the biggest of which, ironically was “The Rise of the Middle Class – Just Not Ours,” describing the rise of broad prosperity in the BRIC nations. The Atlantic list stimulated Gabler to predict a future of Big Data, but not Big Thought.. The implication I hear in Gabler’s editorial is that we are in a post Enlightenment time, a period of anti-intellectualism.  I hope not, but I fear it may be true.

8 Stupid Reasons For Buying A Franchise Business


Those who know me know how much I love franchising opportunities..

David

Reblogged from The Franchise King, Joel Libava

http://www.thefranchiseking.com/8-stupid-reasons-for-buying-a-franchise-business

8 Stupid Reasons For Buying a Franchise Business

Stupid

want you to buy a franchise business. I’d like nothing more. Buying a franchise would give you a shot at being in more control of your life..your circumstances. You wouldn’t be chained to your corporate desk anymore. You can finally call the shots. You would certainly help the economy, too. (Small businesses actually do that, you know.) I just want you to do it for the the right reasons.

If you’ve been subscribed to my blog for awhile, you know that I can get a bit critical of the franchise industry as a whole. Heck, I even come down rather hard on the International Franchise Association, which is my industry’s most powerful voice.

My motives are good; my delivery is average. I just want to make sure that only the most qualified people (not just financially qualified), buy franchises that are really right for them, from high-quality franchisors.

In addition, I try to make sure that prospective franchise owners know that they have to have the right personality traits and styles to be successful franchise owners. Read, “Do You Have That Special Personality Needed To Be a Franchise Owner,” over at SBA.gov.

There are lots of very popular reasons that people buy franchises. But, where is it written that just because something’s popular, it means that it’s automatically good?
The Mac-Daddy

For instance, McDonald’s franchises are really popular. (At last count, there were over 31,000 locations.) Does that mean that McDonald’s franchises are good?

If you do happen to feel that McDonald’s franchises are in fact, good, just what do you mean by “good”?

  • Do they have good food?
  • Do they have good employment options?

This “8 Stupid Reasons For Buying a Franchise Business”post isn’t really about superior franchise operations like McDonald’s, or the merits of their business model. (Which I happen to think is the best of the best.) It’s about you; the prospective franchise owner. I want you to look long and hard at your own reasons for wanting to buy a franchise.

In the last 12 years or so, I’ve had an opportunity to talk with thousands of people who’ve shown the desire to become their own bosses. I’ve been able to help some of them learn how to choose, research, and buy franchises. In some cases, I served as a broker;

(I’ve recently transitioned to more of an advisory role, in the way that I’m helping prospective franchise owners go through their franchise business explorations.)

I’ve had lots of people tell me lots of reasons for wanting to get into franchise businesses of their own.

The list that follows includes some of them, plus I’ve added a few classics.


8 Stupid Reasons That People Buy Franchises

 

  • You can’t get a job. There’s a reason that this one comes first. It’s hard enough to start a business without the added pressure of the “, I sure hope that I can make this thing work” chatter going through your head. Don’t buy a franchise, (or any type of business) because you have to. Buy a franchise because you want to.
  • It’s hot! Really? How long has the franchise that you’re thinking of buying been “hot?” A month. A year? 2.3 years? Have you ever bought a “hot” car? Buying a car or truck that is really popular is quite a challenge. What usually ends up happening is that you get you’re 2nd or 3rd color choice, (because your 1st choice is totally unavailable) and you end up paying too much. (Add to that the possibility that the kinks haven’t been worked out, yet.) The same thing could happen with a “hot” franchise.” (You may not get your 1st choice in a location, and you may pay too much for your franchise. And then there’s those kinks.)
  • There’s a prime location open right by your house. What are you picturing for this fine location? A restaurant? A Payday Loan store? A Dollar store? Wait a cotton-pickin minute. Did you really say a Payday Loan store? If you’re thinking about one of those, please don’t subscribe to my blog. Anyway, believe it or not, the location part of the franchise exploratory process usually happens towards the end of your fact-gathering mission. Forget about the location. Find out if you’re a fit for the franchise concept, and if the franchisees are happy and making money. The location part of the process usually works out just fine.
  • You’re in love. That’s right; you’re in love with a product or service, and it just so happens that it’s a franchise operation. That fact alone probably won’t cloud your judgment too much. (Oh yes it will!) Before you go jumping into this Olympic-sized franchise pool head first, stop and think about this for a minute. Just because you love the food and the atmosphere at Ronnie’s Rib Jungle And Deli, it doesn’t mean that you should become a franchisee. (Duh!Have you ever worked in a restaurant? I hope so. If not, I suggest getting a job in one, (for about a year) before you even think of tackling something that you may get in way over your head with. (By the way, I worked in the food and beverage industry for years. I had to wear a tacky burgundy tuxedo. I know what I’m talking about.)

Jungle restaurant

(Ronnie’s Rib Jungle And Deli. OK, not really, but it’s cool picture.)

  • Your Aunt Tillie and Uncle Mort, just back from their 28-day cruise, mention “this restaurant” they ate at in Barbados. They tell you a very descriptive story of their dining experience, and hand you the owner’s card, (who just happened to mention that he was “thinking about franchising it, soon.”) First of all, someone who’s “thinking about franchising” their concept, is probably not someone who you should spend a lot of time with. Even if they do end up franchising it, you’re at least a year away from having the opportunity to buy it. Spend your time on concepts that are already franchises. Please.
  • You’ve always wanted to be an entrepreneur. First off, congratulations! We need more people like you. Now, please don’t confuse being an entrepreneur with being a franchisee. It’s not the same. (It’s a 1st cousin, once removed, but..) This is an industry-wide problem. For some bizzare reason, some franchisors insists on advertising their opportunities with attention grabbing slogans like, “Have you always wanted to be an entrepreneur?” Don’t fall for them. There are some entrepreneurial things you’ll be doing, but you’re not the true entrepreneur. The inventor of the franchise concept is. Now, there are some opposing views to my line of thinking. This one from former Entrepreneur magazine managing editor, Rieva Lesonsky, is pretty darn compelling.It’s too bad I like her so damn much.
  • You read something either online, or in a magazine that said, “you should really take control of your life now.” The article went on to say that “if more people would have the courage to become their own bosses, more people would be able to build wealth.” Upon further investigation, you found out that the article pointed to what sounds like a wonderful vitamin peddling business, and better yet, it’s associated with Donald Trump. WOW! Take control of your life. Spend that $497 to join The Trump Network. (By the way, it’s not even remotely related to the business model of franchising.) It’s a Multi-Level Marketing business. Duh.Please read this short post about network marketing
  • You’ve finally found a business partner. Congratulations. Crack out the Dom Perignon. Seriously now. You’re going to open a franchise business up because a “business partner” suddenly appeared on the scene? How well do you know this person? Is at least a relative of yours? Do you know about all of the fun legal stuff you’ll have to do? Read This BusinessWeek post. Basically, if you don’t need a partner, try to avoid one. If you do need a partner, make sure that he or she has some skills that you don’t. That way you can compliment each other.

Read more: http://www.thefranchiseking.com/8-stupid-reasons-for-buying-a-franchise-business#ixzz2L2kNuyyD

 

The Case For Fewer (Better) Entrepreneurs


In this post from PandoDaily, Francisco Dao hits the mark. Max Marmer of Startup Genome has also written in a similar vein on the Harvard Business Review blog, that we are over celebratising entrepreneurship. We need to be discouraging a few more people from entrepreneurship, based on sound assessment of character, which should also be the first criteria for investment as well. Dragon’s Den and Silicon Valley reality TV need to go!

 

Characteristics of Entrepreneurs – Stanford eCorner


William Sahlman of Harvard Business School, speaking at the Stanford University eCorner about the personal characteristics of entrepreneurs.  Not enough is said about this topic.

Characteristics of Entrepreneurshttp://ecorner.stanford.edu/authorMaterialInfo.html?mid=1806

Make Meaning in Your Company: Guy Kawasaki


Very valuable words from Guy Kawasaki. Tom Byers of KPCB commented on this video, that he has consistently used it for the last 5 years in his entrepreneurship classes at Stanford.

Guy Kawasaki